PDPA 2010 Compliant Updated: 1 January 2026

Sloterbaik Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

At sloterbaik, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your information.

This Privacy Policy is fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia. By using the sloterbaik platform, you consent to the collection and use of your data as described in this document.

Our Data Protection Commitment
256-bit SSL encryption for all data
No sale of data to third parties
Minimum data collected only
Secure storage on controlled servers
Your data access & correction rights
Option to opt out of marketing
1

Personal Information We Collect

Sloterbaik follows a data minimisation principle — we only collect information that is genuinely necessary to provide our services to you. Below are the categories of information we may collect:

IDENTITY DATA
  • Full name (as per MyKad)
  • National identity card number (MyKad)
  • Date of birth
  • Gender
  • Identity document images (KYC)
CONTACT DATA
  • Email address
  • Mobile phone number
  • Residential address
  • Platform username
  • Unique account ID
FINANCIAL DATA
  • Deposit transaction history
  • Withdrawal records
  • Payment method used
  • E-wallet account number (partial)
  • Bonus & promotion history
USAGE DATA
  • Device IP address
  • Device type & operating system
  • Gaming & betting history
  • Session time & duration
  • Login & logout logs

We never storing PIN numbers, passwords in plain text, full credit card details, or any biometric data. All passwords are stored in hashed form, unreadable by anyone — including sloterbaik staff.

2

How We Collect Your Information

Your personal data is collected by sloterbaik through several transparent channels. We ensure every data collection activity has a lawful basis and a clearly defined purpose.

📝
Registration
Account registration form & KYC
🎮
Usage
Gaming activity & transactions
🛡️
Protection
Stored securely & used
  • Directly from you: When you register an account, complete a KYC form, make a deposit or withdrawal, or contact sloterbaik customer support.
  • Automatically during use: Technical information such as IP address, browser type, device used, and gaming activity is collected automatically via cookies and server log technology.
  • From payment providers: When you transact via Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, Boost, or FPX, basic transaction details are shared with us for verification purposes.
  • From approved third parties: In certain cases, we may receive information from approved identity verification agencies for KYC and AML (Anti-Money Laundering) compliance purposes.
3

How We Use Your Personal Data

Sloterbaik uses your personal data solely for lawful, stated purposes. We do not use your data for unrelated purposes without first obtaining your additional consent.

  • Account management: Creating, verifying, and maintaining your player account on the sloterbaik platform.
  • Payment processing: Verifying and processing deposits and withdrawals via your chosen Malaysian payment method.
  • Legal compliance: Meeting KYC and AML (Anti-Money Laundering) requirements, and reporting to the relevant authorities where required by law.
  • Platform security: Detecting and preventing fraud, account misuse, unauthorised access, and other suspicious activity.
  • Customer support: Handle your enquiries, complaints, and support requests efficiently.
  • Service improvement: Analysing usage patterns to improve the platform design, user experience, and game offerings of sloterbaik.
  • Marketing communications: Send you relevant promotional information and exclusive offers — you may opt out at any time.

Sloterbaik does not make automated decisions that affects your rights based solely on your data profile. All significant decisions, such as account suspension, involve human review.

4

Sharing Data with Third Parties

This is one of the most important sections of the Privacy Policy sloterbaik. We want you to know exactly who may have access to your data and why.

Parties PERMITTED to receive data (limited & purpose-bound only)
  • Approved payment providers (Touch 'n Go, GrabPay, DuitNow, ShopeePay, Boost, FPX) — for transaction verification purposes only.
  • Licensed game service providers (such as PG Soft, Pragmatic Play, Evolution) — username and account ID only for game login purposes.
  • Malaysian enforcement authorities (PDRM, Bank Negara Malaysia) — where required by court order or applicable law.
  • Audit and compliance firms — for periodic business compliance reviews.

Sloterbaik has never sold, rented, or disclosed your personal data to advertisers, data brokers, third-party marketing companies, or any party unrelated to the operation of this platform. This is a commitment we will not compromise on.

5

Data Security Measures We Take

Sloterbaik invests seriously in security infrastructure to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Data Encryption in Transit256-bit SSL
Data Encryption at RestAES-256
Internal Access ControlsStrict / Need-to-Know
24/7 Threat MonitoringActive
Regular Security AuditsQuarterly
  • All communications between your browser and the sloterbaik platform are encrypted using TLS 1.3 with 256-bit SSL encryption.
  • Data stored on our servers is protected with industry-standard AES-256 encryption.
  • Access to players' personal data is restricted strictly to staff who require it (least privilege principle).
  • The sloterbaik platform undergoes regular penetration testing and security audits conducted by independent third parties.
  • A threat monitoring system operates 24/7 to detect and respond to any security threats.
6

Data Retention Period

Sloterbaik does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

KYC Identity Data
7 Years
Malaysia AML & PDPA legal requirements
Transaction Records
7 Years
Financial reporting & tax requirements
Game History
2 Years
Dispute resolution & game auditing
Customer Support Log
2 Years
Case history reference & quality training
Analytics Cookie Data
90 Days
Platform usage pattern analysis
Marketing Data
Until Withdrawn
Until you choose to opt out

Once data is no longer needed and there is no legal obligation to retain it, sloterbaik will securely delete or dispose of that data in accordance with approved procedures.

7

Cookies & Tracking Technologies

Sloterbaik uses cookies and similar technologies to ensure the platform runs smoothly and to deliver a personalised experience. Below is an overview of the types of cookies we use:

You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the sloterbaik platform.

8

Your Rights Under PDPA 2010

As a data subject under Personal Data Protection Act 2010 (PDPA) Malaysia, you have certain rights regarding your personal data held by sloterbaik. We are committed to respecting and facilitating the exercise of these rights.

Right of Access
Request a copy of the personal data we hold about you. We will provide a response within 21 days.
Right to Rectification
Request prompt correction of any personal data that is inaccurate, outdated, or incomplete.
Right to Erasure
Request deletion of your data when it is no longer needed, subject to legal retention obligations.
Right to Restriction
Request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
Right to Object
Object to the use of your data for direct marketing or profiling at any time, no questions asked.
Right to Portability
Receive your data in a structured format for transfer to another platform, should you wish to do so.

To exercise any of the rights above, submit a request to us by email at support@sloterbaik.ws with the subject line "PDPA Data Rights Request". We will process your request within 21 business days.

9

Children's Data Protection

Sloterbaik takes child protection very seriously. Our platform is strictly for individuals aged 18 and above only.

We do not knowingly collect or store personal data from individuals under the age of 18. If we discover that a child's data has been collected without the knowledge or valid consent of a parent or guardian, we will promptly delete that data and close the account in question. If you believe your child has registered an account on sloterbaik, please contact us immediately.

10

Changes to This Privacy Policy

Sloterbaik reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. When significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Notifying you via email or in-platform notices on the sloterbaik platform for any significant changes.
  • Retaining archived versions of previous Privacy Policies for reference when needed.

Continued use of the sloterbaik platform after any changes take effect will be considered your acceptance of the updated policy.

11

How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sloterbaik, please contact our Data Protection Officer (DPO) through the following channels:

Official Email
support@sloterbaik.ws
Live Chat
Available 24/7 on the platform

We will endeavour to respond to all privacy-related enquiries within 5 business days. For formal PDPA data rights requests, the response time is up to 21 working days in accordance with legal requirements.

Why Your Privacy Is Safe with Sloterbaik

Six data protection practices that set sloterbaik apart from other platforms.

Malaysia PDPA Compliance

All data handling practices at sloterbaik are in full compliance with Malaysia's Personal Data Protection Act 2010. We have appointed a dedicated Data Protection Officer (DPO) to ensure ongoing compliance.

Military-Grade Encryption

Your data is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest — the same standard used by leading financial institutions worldwide, including in Malaysia.

Data Minimisation Principle

Sloterbaik only collects data that is strictly necessary to provide its services. We do not gather excessive or irrelevant information solely for profiling purposes.

Full Control in Your Hands

You can access, correct, or request deletion of your data at any time. The process is straightforward and can be done by emailing the sloterbaik privacy team.

No Data Selling

Your data is not a product we sell. sloterbaik has never and will never sell player data to data brokers, marketing companies, or any third party for profit.

Easy Marketing Opt-Out

Don't want to receive promotional emails from sloterbaik? Click "unsubscribe" in any marketing email or contact our support team. We will honour your preference immediately.

A Platform You Can Trust

Your Data Is Safe. Your Game Is Amazing. Join Sloterbaik Today.

Over 250,000 Malaysian players trust sloterbaik for safe and entertaining online casino gaming. With robust PDPA data protection and 24/7 support, you can play with complete peace of mind.

PDPA 2010 Compliant 256-bit SSL No Data Selling 24/7 Support
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